Assistant / Operations Manager


QA Employment Consultant

Assistant / Operations Manager

Job Responsibilities: 

  • Responsible for the leadership and supervision of all operations staff in all areas of clinic operations.
  • Report directly to and assist the Head in managing the daily clinic operations functions.
  • Lead and guide clinic operations team in activities contributing to the continuous improvement of clinic operations to better support the delivery of patient care.
  • Organize and supervise the entire clinic operations team in all areas of clinic operations to support the delivery of patient care.
  • Lead the clinic operations team in establishing collaborative and effective work relations with other department of the clinic and service partners.
  • Work closely with HQ Operations and fellow Operations Managers from the other clinics as a team to continuously improve operations policies, systems and processes and manpower development.
  • Manage  Total Performance Management (TPM) of all operations staff in the clinic (as reporting officer to OE and AOE, and counter-signing officer to all other operations support staff).
  • Coach and nurture operations staff in their continuous learning and career development.
  • Participate in service quality initiatives to ensure that operations staffs’ service quality to patients and internal customers are maintained.
  • Ensure that clinic facilities and materials are well maintained and managed.
  • Ensure that the environment health and safety measures are effectively in place and running.
  • Ensure the proper management of revenue collected in he clinic.
  • Plan and budget for the clinic’s operations needs.
  • Ensure the implementation of new business initiatives
  • Investigate into patients’ feedback and prepare the reply.
  • Participate in the selection of new staff
  • Report to and assist the Director (Operations) in projects involving clinic operations systems and process reviews.

Job Requirements: 

  • University degree in any discipline
  • 8 – 10 years’ operations experience, preferably in healthcare, operations, etc.
  • Possess strong leadership and motivational skills
  • Demonstrate excellent people and project management and organization skills
  • Strong supervisory, interpersonal and communication skills
  • Strategic thinker and able to attend to details

Email us your detailed resume at and quote: LFE04

Job Quote: LFE04

(Wong Yen Yong Christine, EA Registration No: R1101725)

To apply for this job please visit

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

Not readable? Change text. captcha txt